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What
We Do

CentrAlert engineers not only produce and manufacture Crisis-Driven Alert & Control products but also walk clients through the entire process from defining the right solution to implementing the system to training personnel. We design creative solutions, provide 24/7/365 technical support, and offer C-DAC training for operators, maintenance workers, and administrators.

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Our Services

We Define Your Solution

C-DAC offers more than 50 different hardware and software options to provide optimal emergency alert and notification capabilities for any environment. Our experienced engineers will select the best combination of our products for your organization’s specific requirements. Design and preparation services can include:

  • System documentation packages
  • Design drawings
  • Integration with existing hardware or systems
  • Third party API
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We Implement Your Solution

Because installation may require a variety of applications and components, we utilize a global network of qualified dealers who can help implement your chosen solution. Call CentrAlert today or send us an email to find out how we can design a special solution for your organization. We provide direct support or remote guidance for:

  • Installation support
  • Maintenance procedures
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We Maintain Your Solution

CentrAlert’s personnel are trained and ready to support your system and ensure operational readiness around the clock. We provide 24/7/365 technical support, priority issue resolution and guaranteed response times. We even provide on-site support, depending upon your service level.

  • Free 30-day complimentary service period
  • Platinum Technical Support Agreement: This agreement comes into effect after the 30 day complimentary period.
  • Refresh Program: Choose this option if you want to fund system upgrades over the course of the contract, resulting in a complete retrofit of the system with no more upfront capital required.
  • Discounts: Once you’re a customer, we’ll offer discounts on other CentrAlert-related products and services.
  • Purchase a technical support agreement and get free web training!
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We Train Your People

Qualified CentrAlert instructors possess broad, hands-on experience in emergency communications and Crisis-Driven Alert & Control. On site or remote training is available for operators, administrations and maintenance personnel. We provide:

  • Operator training: This training is designed for the individual(s) who will be responsible for interfacing with C-DAC on a daily basis.
  • Maintenance training: This training is designed for those responsible for C-DAC system maintenance and upkeep. Maintenance training will involve learning not only how to maintain and repair C-DAC but also how to report on system use and testing.
  • Administrator training: This training shows the administrators how to set up actions and recipes, coordinate events, run reports, and care for the alarms.
    Get training today.
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