Services - CentrAlert Designs, Implements and Trains

What
We Do

CentrAlert engineers not only produce and manufacture Crisis-Driven Alert & Control products but also walk clients through the entire process from defining the right solution to implementing the system to training personnel. We design creative solutions, provide 24/7/365 technical support, and offer C-DAC training for operators, maintenance workers and administrators.

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We Define Your Solution

C-DAC offers more than 50 different hardware and software options to provide optimal emergency alert and notification capabilities for any environment. Our experienced engineers will select the best combination of our products for your organization’s specific requirements. Design and preparation services can include:

System documentation packages

Design drawings

Integration with existing hardware or systems

Third-party API

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We Implement Your Solution

Because installation may require a variety of applications and components, we utilize a global network of qualified dealers who can help implement your chosen solution. Call CentrAlert today or send us an email to find out how we can design a special solution for your organization. We provide direct support or remote guidance for:

Installation support

Maintenance procedures

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We Maintain Your Solution

CentrAlert’s personnel are trained and ready to support your system and ensure operational readiness around the clock. We provide 24/7/365 technical support, priority issue resolution and guaranteed response times. We even provide on-site support, depending upon your service level.

Complimentary 30-day service period.

CentrAlert Technical Support Plans: Our Essential, Elite and Enterprise Plans come into effect after the complimentary 30-day period.

Refresh Program: Get up to 50% off a new C-DAC system if you maintain your Technical Support Plan for five years from the date of initial install (T&C apply).

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We Train Your People

Qualified CentrAlert instructors possess broad, hands-on experience in emergency communications and Crisis-Driven Alert & Control. On-site or remote training is available for operators, administrators and maintenance personnel. We provide:

Operator training: This training is designed for the individual(s) who will be responsible for interfacing with C-DAC on a daily basis.

Maintenance training: This training is designed for those responsible for C-DAC system maintenance and upkeep. Maintenance training will involve learning not only how to maintain and repair C-DAC but also how to report on system use and testing.

Administrator training: This training shows the administrators how to set up actions and recipes, coordinate events, run reports, and care for the alarms.
Get training today.

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